Questions? We've got answers.

What exactly does an Executive Assistant do?

An EA takes on the operational and administrative work that keeps a business running — diary management, inbox organisation, call handling, CRM management, invoicing, event planning, and more. Think of it as having a right hand who handles the detail so you can focus on strategy and growth.

How is Office Boss different from a general virtual assistant service?

Office Boss combines executive-level EA support with genuine HR expertise. Our lead EA is Assoc. CIPD-qualified, meaning we can support you with employee relations, policies, contracts and compliance — not just day-to-day admin. You get a partner who understands how to run a business properly, not just a task-taker.

How much does it cost?

Packages start from £350/month for 10 hours, with flexible tiers up to 45 hours/month. Our hourly rate starts from £35, and we also offer a one-off VA VIP Day at £300 for concentrated, single-day support. Bespoke packages are available — get in touch for a tailored quote.

Is your team really UK-based?

Yes — 100% of our team is UK-based. That means no time zone gaps, no communication barriers, and a genuine understanding of UK business practices, employment law, and compliance requirements.

What industries do you work with?

We specialise in supporting founders and leaders in financial services, banking, and professional sectors, along with property and estate agents, mortgage administration, and tradespeople. If your business doesn't fit neatly into a category, get in touch — we tailor our support to your operations.

Am I tied into a long contract?

No. Our packages are designed to flex with your business. You can scale hours up or down as your needs change, and there's no lengthy tie-in — unlike hiring an employee, you're never stuck paying for support you don't need.

Can you help with HR issues?

Yes. Alongside EA support, we offer HR consultancy including employee relations and dispute management, HR administration, policies and procedures, contracts, documentation, and compliance guidance — all delivered by an Assoc. CIPD-qualified professional.

How do we communicate day-to-day?

Whatever works best for you — email, phone, video call, or through your existing CRM and project management tools. We integrate into how you already work rather than asking you to adopt a new system.

What's included in a VA VIP Day?

A VA VIP Day is a full day of concentrated, dedicated support for £300 — perfect for clearing backlogs or tackling a specific challenge. It includes a full day of focused work, inbox clear and organisation, system setup and optimisation, process documentation, backlog clearance, and priority task completion.

How quickly can we get started?

Once you've booked a consultation and we've agreed the right package, most clients are up and running within days — far faster than recruiting and onboarding an in-house hire.

How do you handle confidentiality?

Discretion is core to how we work. We treat every client's business information, client data, and internal communications with strict confidentiality, and we're happy to discuss specific confidentiality or data handling requirements before we begin.

Is there a minimum number of hours?

Our smallest ongoing package starts at 10 hours per month. If you only need a single day of support, our VA VIP Day is a great lower-commitment starting point.